Company Policy
Our commitment to the people we support
HRVAB, incorporating Healey House, exists to respond to the personal needs of people living with sight loss, and their families, and to provide a complete, caring environment.
Provider HRVAB, Registered Charity 1102016
Founded 1921
Last updated October 2026
Our policy
Hastings and Rother Voluntary Association for the Blind (HRVAB), incorporating Healey House, is a forward-thinking and active organisation. We respond to the personal needs of people living with sight loss, and their families, so that each person receives the care and support that is right for them. Healey House also welcomes adults with a wide range of other care needs.
What we aim to do
Provide an environment in which residents’ emotional and spiritual needs are met
Create an atmosphere that encourages residents to make their own choices and decisions
Carry out a sensitive, resident-centred assessment before anyone moves in
Encourage residents to keep close links with staff and management
Make sure anti-discriminatory practice is followed at all times, whatever a person’s race, religion, age, gender, sexual orientation, disability or any other characteristic
Offer respite stays at Healey House, and day activities at the Taplin Centre, HRVAB’s day club, for people living in the community
Provide an efficient, good-value service that meets the needs of our residents
Our promise
We are committed to providing the highest standard of care, with every resident’s interests safeguarded by a personal contract.
Read more about how Healey House is registered, organised and run in our Statement of Purpose.